Welcome to CHIEFDIP! Our goal is to provide you with premium nicotine pouches and tobacco-free alternatives while ensuring a seamless shopping experience. Our commitment is not only to deliver exceptional products but also to ensure your satisfaction with every purchase. Below is our comprehensive Return and Refund Policy:
Quality Assurance:
Our nicotine pouches are crafted for long-lasting quality. However, if you receive a product that does not meet your expectations due to quality concerns, please contact us immediately. We are committed to resolving any issues promptly and ensuring your satisfaction.
Order Issues:
If you receive an incorrect order, including wrong products or incorrect quantities, we will promptly correct the mistake or offer a refund. Your satisfaction is our priority, and we are dedicated to addressing any order discrepancies efficiently.
Complaints and Support:
For details on dispute resolution and additional complaint procedures, please refer to our Terms & Conditions page. We strive for transparency and fairness in handling all concerns to enhance your shopping experience.
Adult Signature Requirement (ASR) Orders:
Some orders may require an Adult Signature upon delivery. Our shipping carrier will make three attempts to deliver your package. If delivery fails, the package will be returned to us. Should you need a reshipment, shipping fees will apply. Please contact us for further assistance.
At CHIEFDIP, we appreciate your trust and are committed to providing top-notch customer service. If you have any further inquiries, please reach out to us. Thank you for choosing CHIEFDIP as your go-to online retailer.