Welcome to Chiefdip. Your privacy is important to us. This Privacy Notice explains how we collect, use, disclose, and protect your personal information when you visit our website and interact with our services.
By accessing or using our website, you agree to the terms outlined in this Privacy Notice. If you do not agree, please refrain from using our services.
1. Information We Collect
We collect different types of information to enhance your experience and ensure compliance with legal and regulatory obligations. This includes:
1.1. Information You Provide Directly
- Account Information: When you create an account, we collect details such as your name, email address, phone number, and password.
- Order Information: If you make a purchase, we collect your billing and shipping address, payment details, and order history.
- Customer Support & Communications: If you contact us via email, chat, or phone, we may collect details about your inquiry and any follow-up responses.
1.2. Information We Collect Automatically
When you visit our website, we automatically collect certain data, including:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on the site, clicks, and navigation patterns.
- Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect information about user behavior.
1.3. Information from Third Parties
We may receive information from third-party sources, such as payment processors, advertising partners, and identity verification services, to enhance security and improve our offerings.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders (including payment processing, shipping, and customer service).
- Verify your age and identity to comply with legal regulations.
- Enhance your user experience through personalized content and recommendations.
- Improve our website, services, and marketing efforts through data analysis.
- Ensure website security and fraud prevention by detecting suspicious activity.
- Comply with legal obligations and enforce our Terms & Conditions.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data with:
- Service Providers & Business Partners: Trusted third parties that help us operate our website (e.g., payment processors, shipping providers, customer support services).
- Legal & Compliance Authorities: When required by law or to protect our rights, we may disclose information to law enforcement or regulatory agencies.
- Marketing & Analytics Providers: We may share aggregated, anonymized data with advertising partners to improve our marketing strategies.
All third parties are contractually obligated to protect your personal information.
4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no system is 100% secure. We encourage users to keep their account credentials confidential and report any suspicious activity.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access & Correction: You can request access to your personal information and correct any inaccuracies.
- Deletion: You may request the deletion of your personal data, subject to legal obligations.
- Opt-Out of Marketing: You can opt out of marketing communications at any time by using the “unsubscribe” link in our emails.
- Cookies & Tracking Preferences: You can manage cookie settings through your browser.
To exercise these rights, please contact us at +1(951) 223-5202
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, comply with legal obligations, resolve disputes, and enforce our policies.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before sharing any information.
8. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website constitutes acceptance of the revised Privacy Notice.
9. How do we protect your information?
We are always striving to protect your personal information by implementing a variety of security measures designed to prevent unauthorized intrusion to the Site and the alteration, acquisition or misuse of your information. However, the security of information transmitted over the internet cannot be guaranteed. It is also your responsibility to protect your login information.
By using our Sites or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Sites. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Sites, by mail, or by sending an email to you.
Our purposes for Collecting Personal Information
We may use your personal information for a variety of business or commercial purposes. For a detailed list on how we may use personal information, please see Section 3, “Why do we process personal information” above.
Financial Incentive Programs
We provide financial incentives to individuals who register an account on our website, sign up to receive communications from us, or response to a survey. The information we request may include email address, phone number, name, birthday, product preferences or other information that allows us to tailor our communications. Participation is always voluntary. As financial incentive, we provide personalized coupons, promotions, and other discounts or offers, which helps us establish a relationship with our customers. The value of this personal information data varies based on the offer provided, the amount purchased for using that offer, and value of future offers the customer receives from us and uses to make purchases. The personal information also generates value for us in our internal data analytics solutions, primarily based on anonymized customer data, where we strive to understand what matters to our customers in order to improve our business and deliver relevant value to our customers.
Our Use of Sensitive Personal Information
To the extent we collect payment information that constitutes sensitive personal information, we only process it to provide our products and services.
11. International Data Transfers
The Sites are only directed at, and intended for use by, residents of the Canada. All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the Canada or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.
12. Contact Us
If you have any questions or concerns about this Privacy Notice, please contact us at:
Chiefdip Customer Support
Phone: +1(951) 223-5202
Address: Toronto 110. Town Haven Pl, Scarborough, ON..
This Privacy Notice ensures transparency in how we collect, use, and protect your personal data. By using Chiefdip, you trust us with your information, and we take that responsibility seriously.