About Chiefdip
Welcome to Chiefdip, where our dedication to quality nicotine products has been our guiding principle since 2004. What began in a small student flat has grown into a trusted name in the industry, built on a foundation of customer care, innovation, and an unwavering commitment to excellence.
Now, as part of Haypp Group—a consumer-driven e-commerce company with roots in Scandinavia that aims to revolutionize the industry—we continue to uphold these values while striving to offer the best possible nicotine alternatives to our customers.
Our Story
In the early days, Frank Svandal transformed a modest kitchen table into a thriving fulfillment center, carefully packing each order by hand and carrying them in a backpack to the local post office. This hands-on approach reflected a deep dedication to providing better alternatives to traditional tobacco while building strong connections with customers.
As demand grew and word spread, our operations expanded far beyond that kitchen table, but our core values have remained unchanged. We are still dedicated to offering high-quality, tobacco leaf-free nicotine products, making the switch from traditional tobacco an easier and more enjoyable experience.
While many online shops have come and gone, our long-standing commitment to our customers has been the cornerstone of our success. We take pride in listening to your needs, delivering meticulously selected products, and ensuring that our service remains as reliable as ever.
Our Mission
At Chiefdip, our mission is to empower you with knowledge and access to high-quality, tobacco leaf-free nicotine products. While we once sold smokeless tobacco, we have since shifted our focus to modern, enjoyable alternatives that align with our commitment to safety, quality, and customer satisfaction.
We take product quality seriously, ensuring that every nicotine pouch we offer meets strict market and safety standards. If a manufacturer refuses to test their products, we simply do not carry them—because your trust and safety matter most.
Beyond providing top-tier products, we are dedicated to fostering a well-informed community. Through our blog, The Chiefdip, we offer educational resources and transparent information to help you feel confident in your nicotine choices. Our goal is to make your shopping experience effortless, giving you easy access to a well-curated selection of products that suit your lifestyle.
Our Approach
Delivering exceptional service to our Canada customers is our top priority. Every order is handled with care to ensure accurate and prompt delivery. We understand that choosing nicotine or dip alternatives is a personal journey, which is why we actively listen to customer feedback and continuously refine our services to meet your expectations.
Our approach is centered around three key principles:
- Quality & Safety: Every product we offer is carefully tested and evaluated to ensure it meets essential standards.
- Customer Experience: From seamless ordering to fast, reliable shipping, we prioritize convenience and satisfaction.
- Community & Education: Through The Chiefdip blog, we provide valuable insights and resources to help our customers make informed decisions.
At Chiefdip, we are more than just a retailer—we are your trusted partner in discovering a tobacco leaf-free future.
This ensures a seamless transition to a tobacco leaf-free lifestyle, making your experience enjoyable. As part of our efforts to prevent youth access, we’ve implemented robust age verification measures to uphold a responsible and user-friendly shopping experience. This digital process ensures that products are sold only to adults aged 21 and above. Together, these measures reflect our dedication to your satisfaction and well-being.
Why Choose Us?
When you choose Chiefdip, you’re selecting a brand that puts you first. Here’s what sets us apart:
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Quality Range: Enjoy a curated selection of smokeless, tobacco leaf-free options made specifically for US customers.
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Commitment to Safety: We rigorously test all products to meet market standards for nicotine content and pH levels, ensuring quality and responsible sourcing. Our range is evaluated by NicoLeaks, and each newly-listed nicotine pouch product undergoes testing to confirm that it:
- Contains under 20mg of nicotine per pouch
- Has a pH level between 5.6 and 9.1, unless a risk assessment supports a different pH
- Lab test reports are available for all products on our website, reinforcing our commitment to transparency and trust.
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Fast Shipping: We understand that when you order nicotine pouches, you want them ASAP. You can count on our reliable door-to-door shipping or trackable delivery options to a pickup point near you.
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Expert Support: Our extensive knowledge ensures you can make informed decisions about tobacco leaf-free products, and our dedicated team is here to assist you whenever needed.
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Community Focus: Get the resources you need to understand and learn more about the tobacco leaf-free lifestyle while joining a supportive community of like-minded nicotine pouch users.
Connect With Us
Stay connected by subscribing to our newsletter and experience the Chiefdip difference. If you have any questions or feedback, we’re ready to listen and here to help.
Telephone: +1 9512235202
Mon–Tues 10am – 8pm EDT Wed-Sat 10am – 1pm & 2pm- 6pm EDT Sunday – Closed
Explore our range of products featuring brands like ZYN, On! Camel Snus, Skoal , General Snus, Copenhagen, Grizzly, Stokers, Rogue and VELO. Your journey to a tobacco leaf-free lifestyle begins here, and together, we strive to be your trusted partner for all your nicotine needs.